This workshop is all about:
· The basics; hiring, building a dynamic team and finally focusing everyone on what every customer really wants.
· Defining just who is the most important person in your business.
· It’s also about dealing with change and finally it’s about treating every customer the way they want to be treated!
This workshop is presented by Dan Quinn.
My first job, when I was a senior in high school, was dipping ice cream cones. From that beginning, I worked my way up to Store Manager and then a variety of roles in the corporate world, but always they were influenced by my experience in the Ice Cream department. Every time you hand someone a cone, you get a huge smile back!
It took more than 25 years before I really began to “get it”, the truth about serving others, I’m a slow learner, but I think I finally “got it.”
Over the years it became apparent that if you hire right, train right and most important…treat your people right…you can create a dynamic unbeatable team.